American Medical Technologists (AMT) > LRP-FAQs

LRP is an option for applicants taking the Registered Medical Assistant RMA(AMT) and the Registered Phlebotomy Technician RPT(AMT) exams.

LIVE REMOTE PROCTORING (LRP)
Frequently Asked Questions (FAQ’s)

 

Before selecting Live Remove Proctoring (LRP) as your preferred examination format, an alternative to a Pearson VUE center:

  1. Read all the requirements for testing online using a personal computer (LRP)
  2. Run the quick system check on the same computer that you will be using for LRP to test for compatibility. You must run the system check prior to your exam to check the compatibility of your computer with the testing application. Failing to do so, may cause delays in your ability to take your exam. Additional information can be found at: American Medical Technologists (AMT): Pearson VUE
Run System Check
 

What is Live Remote Proctoring (LRP)?
Live Remote Proctoring allows you to take your certification exam securely from home instead of traveling to a testing center. AMT offers LRP through the Pearson OnVUE system. The process includes monitoring by a live proctor who observes you throughout your testing experience, as would happen if you were testing at your school or a testing center. Watch our instructional video, Live Remote Proctoring: Who is it Right for?

What are the technical requirements for testing via LRP?

Make sure you can meet both technical and location requirements for LRP.

Technical requirements
  • You must run a system check ahead of time to check the compatibility of your computer with the testing application. Additional information can be found at: American Medical Technologists (AMT): Pearson VUE
  • LRP requires at a minimum: a functioning personal computer, a webcam and microphone for observation during the examination, and a strong internet connection.
Location requirements
  • You are required to test in an enclosed, private space that allows you to maintain a strong and stable internet connection and where you can test without external interruptions.
  • An ideal testing space would allow you to close a door to avoid interruptions.
  • You are not allowed to test at a public location with available Wi-Fi (e.g., an internet café, local coffee shop, or library).

How do I sign up for LRP vs in-center testing?
Make your choice when you initially apply for either RMA or RPT certification on the AMT website. After selecting your certification and eligibility route you will see "Please select the examination format you would prefer" and you’ll choose either 1) Online on a personal computer (LRP) or 2) At a Pearson VUE testing center.

How do I schedule my exam?
Once approved to test, go to AMT's testing page on the Pearson VUE website and set up an account. This account is separate from your My AMT Portal. You will schedule your test time and date through your Pearson VUE account.

Can I switch from LRP to testing at a Pearson VUE site or vice versa?
We strongly encourage you to perform a system check and read about the testing experience before you apply. If you need to change your test site selection from LRP to taking your exam at a Pearson VUE site or the other way around—from a Pearson VUE site to LRP—log into My AMT Portal. Once logged in, click on the "My Applications" tab. Fill out the "Testing Change Form - Active Applicants ONLY" under the "My Status Section". Once submitted, please allow 7-10 business days for AMT to update your current testing authorization. If you had already scheduled an exam time with Pearson, please be sure to cancel your appointment before submitting the "Testing Change Form."

NOTE: To avoid a missed testing fee, you must cancel any existing Pearson VUE appointment no later than 24 hours before your test date. To make a new appointment, you must wait until you receive your new Authorization to Test notification.

What happens on test day using LRP?
Check-in process:
  • You can begin the check-in process up to 30 minutes prior to your appointment. Make sure you unplug and turn off any additional monitors and shut down any non-essential applications such as email and messaging applications before checking in for your exam.
  • First, you’ll sign into your Pearson VUE account and download the temporary file from On VUE to start the check-in process.
  • Next, you will take photos of your government-issued ID, your testing environment, and a headshot of yourself. You’ll receive clear directions about how to use either your smart phone or webcam to submit these to Pearson VUE. Your photos will be reviewed to make sure the headshot and ID align. If your pictures do not pass review, you will be contacted by a greeter as soon as possible to help you troubleshoot and correct the situation.
  • Most candidates will start their exam within 15 minutes of their appointment time.
Taking the test with a live remote proctor:
  • You will be monitored by a Pearson VUE-certified proctor via webcam AND microphone throughout your test to ensure the integrity and security of your exam experience.
  • AMT takes testing security and exam integrity very seriously. If any suspicious activity is noticed or suspected, the proctor will immediately end the session and will report it to AMT. Should this occur, the recorded documentation will be reviewed to determine if and when the examinee can retest. A retesting fee will be required.

I have documented testing accommodations. Can I test through LRP?
Accommodations are possible through LRP if there are documented testing accommodations, but they are limited. Please submit your request using the ADA Testing Accommodations Request Form for evaluation by AMT. Please allow up to 30 days for processing.

When will I know how I did on the exam?
You will know immediately whether you passed or failed, and your score will appear on the screen. You will have an option to print the result as a page. Please allow up to 72 hours for the results to appears in your AMT Portal.

Where can I find more specific information about Pearson VUE OnVUE and LRP testing?
Review additional remote proctoring information available on the Pearson VUE website.

Help ensure a successful testing experience via live remote proctoring (LRP).

EXAM DAY
Get Ready 1-2-3
Step 1. Prepare your testing space: Clean off your desk or workspace. Make sure there is no paper, books or other items.
Step 2. Prepare your computer: Disconnect any additional monitors and close all other open applications.
Step 3. Check-in for your exam: You can begin the check in process up to 30 minutes prior to your appointment.
Tips on taking your exam

Exam Session Rules
Help ensure a good testing experience. Pearson will still stop your exam if the rules aren't followed.
  • You must be fully clothed throughout your entire exam.
  • You must stay within your webcam view.
  • You cannot get up and walk around.
  • No one can enter your testing environment.
  • You cannot leave your testing environment.
  • A beverage in any container is allowed, but no food or smoking.
  • You cannot move your webcam once your testing session has started.
  • Mumbling or speaking out loud will lead to a warning.
  • Headphones and headsets (wired or Bluetooth) are not allowed unless explicitly approved by AMT.
PROPER IDENTIFICATION
Please remember to review any program-specific ID policies on the AMT info page prior to your appointment.
General:
  • All IDs must be valid government-issued in their original form (not a photocopy).
  • Acceptable IDs include: International travel passport; driver's license; identification card (national, state, or province ID card); alien registration card (green card or permanent resident/visa).
  • By law, certain IDs must not be photocopied, digitized, or captured on camera. Because of this, Pearson VUE cannot accept restricted IDs as identification for online testing, including the U.S. Department of Defense (DoD) Common Access Card (CAC) or certain secure access IDs.
Name requirements:
  • IDs must include the candidate’s name.
  • The first and last name on the ID must match the first and last name the candidate used to register for the exam.
Photo requirements:
  • IDs must include a recent, recognizable photo.
Candidate under 18 years old:
  • During check-in, parent/guardian must present their own ID and give consent for candidate to be recorded. Candidate also must present a government-issued ID if they have one or a student ID if they do not have one a government ID.
ADVICE FOR A SUCCESSFUL OnVUE TESTING EXPERIENCE Pearson OnVUE online proctored testing FAQ

TROUBLESHOOTING
What to do if issues arise during your LRP session
Disconnection
The timer stops: If a disconnection occurs, the exam timer stops, and you will resume from the question or moment you left the exam.
OnVUE chat: If technical issues occur during an exam, use the OnVUE chat function to discuss the problem and its remedy with Pearson VUE support staff.
Proctor help: If the connection between you and the proctor is lost, a proctor will try to contact you either through your computer or by phone to see what happened and offer help in restarting the exam. If you do not respond to the proctor, they will revoke the testing session. The proctor will also create a case for you in the Pearson VUE system outlining what happened; standard protocols regarding test revocation will be followed. If, during your exam, a proctor asks you to restart or you lose connection to your exam, you can resume testing by relaunching the application through your downloads by following these steps:
  • Locate your downloads folder and reopen the OnVUE application
  • Redo any requested check in steps and then click “Next.” Your exam should reload and begin. If your exam does not relaunch, please contact Pearson VUE customer service team via chat for additional support.
If other issues arise
  1. Contact your exam proctor first.
  2. If the proctor is unable to assist, contact Pearson VUE and open an incident report.
  3. Follow-up with AMT and provide them with your incident report number.
  4. Be aware that investigation into any incidence could take up to 3-5 business days to resolve.
  5. Depending on the resolution you could be responsible for a retesting fee of up to $90.
AMT DISCLAIMER
Please note that AMT (American Medical Technologists) is not responsible for:
  • Any violation of Pearson Vue Testing Policy to include:
  • Computer/hardware issues
  • Computer power outages
  • Internet outages
  • Missed appointments
In these instances, a full retesting fee of $90 and a 45 day wait period is required for AMT to award a new testing authorization.